We have a 24/7 Network Operations Center to support carriers' fiber optic networks. Our support services are backed by a strick Service Level Agreement (SLA). Soliton Telmec is the first contractor in Kenya and probably the only one in East Africa to implement 24-hour network monitoring and support center.
Guaranteed uptime is ensured through our 24/7 automated fiber network monitoring tools backed by strategically placed field teams. We have maintained the best Mean Time to Repair (MTTR) in the country. The most respected TIER-1 carriers in Kenya & East Africa as awhole have tried and tested us and gave us a high recommendation.
Soliton Telmec improves its processes to achieve ever lower MTTR values.
We build mission critical network with route diversities. Our resilient design coupled with our first MTTR have ensured that our customers experience 99.9% service uptime.
As a premier provider of fiber optic connectivity services, Soliton Telmec is well placed to help you achieve significant cost saving through-out the network life cycle from conceptual design to infrastructure deployment and maintenance.
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Guarantee service uptime through our 24/7 automated fiber network monitoring tools backed by our strategically placed field teams. We have maintained the best Mean Time to Repair (MTTR) in the country and in East Africa - service tried and tested by most TIER-1 operators.
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Test equipment from OTDRs to centralised Network Quality Monitoring Systems and Handheld protocol analysers to a centralised Quality of Service (QoS); Soliton is well placed to be with you in every step to improving your customers quality of experience.
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As a premier provider of fiber optic connectivity services and online monitoring tools, Soliton Telmec has a 24/7 Network Operations Center from which we can monitor your entire backbone, access and metro networks; backed by a strong Service Level Agreement for lower MTTRs.
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Leading banks and enterprises now enjoy our high quality connectivity solution including Dark Fiber and IP/MPLS solutions. Through our partnership with world-leading companies, we offer solutions in Local and Wide Area Networks as well as Data Center Solutions.
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We offer Dark Fiber strands that you can use to inter-connect your main nodes, base stations and even your customers. Through a long-term partnership with Frontier Optical Networks, we have fiber strands available for short term or long term IRU.
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