For Service providers, the number and variety of network and service elements in your networks result in a near-equivalent in management complexity. Passive network elements, services and applications running on the network, active elements as well as user devices are now part of the product and must be managed to the same levels as core routers and switches.
For most network elements, tools designed to determine the root cause of a failure are typically closely tied to these elements making them effective in identifying and eliminating cascading and duplication of alarms in the network. But in modern environments, in which CSPs are expected to compete such as data centres, digital services, applications and with the many variety of devices in their networks, identifying failures of network elements in their own bubbles without any correlation is not enough
Get in touch with Soliton to find out how you can significantly improve your customers user experience.
As a premier provider of fiber optic connectivity services, Soliton Telmec is well placed to help you achieve significant cost saving through-out the network life cycle from conceptual design to infrastructure deployment and maintenance.
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Guarantee service uptime through our 24/7 automated fiber network monitoring tools backed by our strategically placed field teams. We have maintained the best Mean Time to Repair (MTTR) in the country and in East Africa - service tried and tested by most TIER-1 operators.
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Test equipment from OTDRs to centralised Network Quality Monitoring Systems and Handheld protocol analysers to a centralised Quality of Service (QoS); Soliton is well placed to be with you in every step to improving your customers quality of experience.
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With a more fickle customer aware of their particular needs and spoilt for choice on cost, it is important to maintain customer loyalty and reduce complaints to the NOCs whilst still maintaining a competitive edge through quality of service (QoS) and Quality of Experience (QoE) monitoring.
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Leading banks and enterprises now enjoy our high quality connectivity solution including Dark Fiber and IP/MPLS solutions. Through our partnership with world-leading companies, we offer solutions in Local and Wide Area Networks as well as Data Center Solutions.
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We offer Dark Fiber strands that you can use to inter-connect your main nodes, base stations and even your customers. Through a long-term partnership with Frontier Optical Networks, we have fiber strands available for short term or long term IRU.
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