Guaranteed uptime to support your service delivery.
We offer maintenance and support services backed by Service Level Agreement (SLA). Soliton offers the most stringent SLA in the region in OSP network restoration, equipment and service support.
We deploy for you network quality monitoring solutions that enables detailed visibility on every aspect of your complex service delivery infrastructure. Keeping the tab on network quality enables you to maintain high levels of quality of experience for your customers.
It is no longer enough just to ensure the equipment are working as they should and that applications and services are running as required. With so many alternatives and fierce competition the term 'customer is king' is taking a more literal meaning nowadays. That is why you need to shift your focus and look at your services from your customer's perspective.
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